Offer agreement

embroidery-designstudio.com

Online Store http://embroidery-designstudio.com (hereinafter referred to as the Seller) publishes this agreement, which is a public offer agreement addressed to both individuals and legal entities (hereinafter referred to as the Buyer) on the terms of purchasing digital goods in the online store on the website embroidery-designstudio.com

1. Subject of the contract-offer

1.1. The Seller sells digital goods: designs and fonts for computer machine embroidery, training materials and other (hereinafter referred to as the Product) - in accordance with the catalog in the Seller's online store on the website embroidery-designstudio.com, and the Buyer makes the payment and accepts the Goods in accordance with the terms of this Agreement.
1.2. The Seller delivers the Goods exclusively in virtual form, via e-mail.

2. The moment of conclusion of the contract

2.1. The text of this Agreement is a public offer (in accordance with Article 435 and Part 2 of Article 437 of the Civil Code of the Russian Federation).
2.2. The order of the Goods is carried out by the Buyer through the Internet site embroidery-designstudio.com
2.3. Payment of the Order by the Buyer means the Buyer's consent to the terms of this Agreement. The day of payment of the Order is the date of the conclusion of the Contract of Sale between the Seller and the Buyer.

3. Product Characteristics

3.1. The Product characteristics are specified in the product description on the website.
3.2. The product is delivered “as is".
3.2. If the Buyer has any questions regarding the Product, he must contact the Seller for advice by e-mail before placing an Order info@embroidery-designstudio.com

4. Terms of use of the Product

4.1. The Buyer has the right to embroider Goods intended for embroidery, for personal and commercial purposes without restrictions.
4.2. The Buyer has the right to use the Products that are training materials exclusively for personal purposes.
4.3. The Buyer undertakes not to distribute the Goods in any form, including processed or partial, to other persons for a gratuitous purpose or for the purpose of sale. The Buyer undertakes not to distribute copies of the Product on HDD, CD or DVD media, other media, or in printed form on paper from an electronic copy.

5. Цена Товара

5.1. Prices in the online store are indicated in the currency of the Russian Federation per unit of Goods.
5.2. The price of the Goods indicated on the website may be changed by the Seller unilaterally, and the price of the Goods paid for by the Buyer is not subject to change.
5.3. The total amount of the Order is indicated in the "Shopping Cart" section in the "Total" line.

6. Payment for The Goods

6.1. Payment methods for the goods are specified in the online store on the page "Payment, delivery”
6.2. The Buyer's obligation to pay for the Goods is considered fulfilled from the moment of occurrence of one of the following events:
6.2.1. receipt of funds to the Seller's current account;
6.2.2. receipt by the Seller of the payment confirmation from the system through which the payment was made.
6.3. The goods are delivered to the Buyer at the prices, name, and quantity corresponding to the invoice paid by the Buyer.

7. Delivery Of Goods

7.1. The Seller delivers the Goods on the basis of the Order paid for by the Buyer.
7.2. After receiving the payment, the Seller sends an email to the email address specified by the Buyer when placing the Order, with a link to download the Product or with an attachment of the Product. The deadline for sending the letter is from 15 minutes to 24 hours from the moment of receiving the payment.

If the email with the order is not received, please contact the Buyer-check the “Spam " folder.”, perhaps the letter got there.
7.3. The Goods are considered received by the Buyer, and the Seller's obligation to deliver the Goods is fulfilled from the moment of recording the operation to send the Goods to the Buyer's e-mail box in the automated electronic system on the Seller's website or in the Seller's e-mail.
7.4. In case of non-receipt of the Goods by the Buyer within the period specified in clause 7.2 of this Agreement, due to technical problems of the mail server of the Buyer's provider or for other reasons, the Buyer must be notified to the Seller's email address info@embroidery-designstudio.com about the non-receipt of the Goods. In this case, the Seller will re-deliver the Goods within 24 hours of receiving the relevant message from the Buyer.

8. Rights and obligations of the parties

8.1. Buyer's Rights:
8.1.1. The Buyer has the right to provide him with the Product, the characteristics of which correspond to the description of the Product on the website.
8.2. Obligations of the Buyer:
8.2.1. Before the conclusion of the Contract, read the content of the Contract-offer, terms of payment and delivery on the store's website https://embroidery-designstudio.com/oplata-dostavka/
8.3. Seller's Rights:
8.3.1. Change this Agreement unilaterally until the moment of its conclusion.
8.3.2. Not to deliver Goods for which the Seller has not received funds in full.
8.3.3. Demand compensation for the amount of lost profit in case of detection of the fact of non-compliance by the Buyer with the terms of use of the Goods specified in clause 4 of this Agreement
8.4. Obligations of the Seller:
8.4.1. Before entering into the Contract, provide the Buyer with information about the main consumer properties of the Goods, the full name and details of the Seller, the price and terms of use of the Goods, their delivery, and payment methods for the goods.
8.4.2. Not to disclose any private information of the Buyer and not to provide access to this information to third parties, except in cases provided for by Russian law.
8.4.3. Deliver to the Buyer the Goods of proper quality, the characteristics of which correspond to the description of the Goods on the website.

9. Liability of the parties and dispute resolution.

9.1. The Parties are responsible for non-performance or improper performance of this Agreement in accordance with the procedure provided for in this Agreement and the current legislation of the Russian Federation.
9.2. The Seller is not responsible for the delivery of the Goods if the Buyer specified the wrong address for delivery.
9.3. The Seller is not responsible if the Buyer's expectations about the consumer properties of the Goods were not justified.
9.4. When placing an Order, the Buyer is responsible for the accuracy of the information provided about himself, and also confirms that he has read and agrees to the terms of this Agreement.
9.5. The Seller and the Buyer agree to resolve all disputes and disagreements through negotiations.

10. Return and exchange of Goods

10.1. Digital goods are non-refundable. The basis for this is item 14 of the "List of non-food products of proper quality that are not subject to return or exchange for similar goods of other sizes, shapes, dimensions, styles, colors or configuration", introduced by the Decree of the Government of the Russian Federation of 06.02.2002 No. 81. According to this paragraph, "non-periodical publications (books, brochures, albums, cartographic and musical editions, sheet editions, calendars, publications reproduced on technical media)"are not subject to return or exchange for a similar product.
10.2. In order to avoid misunderstandings The Buyer is strongly recommended to carefully study the product description on the website before placing an Order. If you have any questions, contact the Seller BEFORE BUYING to clarify the consumer properties of the Product and their compliance with the needs of the Buyer.
10.3. The Buyer's request for an exchange of Goods or a refund of funds is subject to satisfaction only if the Goods do not meet the functionality stated on the Seller's website, after the Seller has established that this discrepancy actually occurs.
10.4. You can only return the amount received by the Seller for the Goods, excluding Bank commissions and other payments. The refund is made within 15 (fifteen) calendar days from the date of receipt of the written application of the Buyer, if the Seller decides to return the funds to the Buyer.

11. Personal Data

11.1. The Seller collects and processes the personal data of the Buyers (namely: last name, first name of the Buyer; e-mail address) in order to fulfill the terms of this Agreement and deliver the ordered Goods to the Buyer.
11.2. By ordering the Goods, the Buyer agrees to the collection and processing of personal data about himself for the purpose of delivering the ordered Goods and fulfilling the terms of this Agreement.
11.3. When collecting and processing personal data of Buyers, the Seller does not pursue any other goals than those set out in clause 11.1 of this Agreement.
11.4. Access to the personal data of the Customers only have the persons having the direct relation to the execution of Orders.

Online Store http://embroidery-designstudio.com